Refund & Cancellations

Achhamall is a client-centric company and we make sure that we offer the best services and products to our client. For the ease of our valued customers, we have incorporated various policies. Please read our return and refund policy before placing an order.


Returns

Return and replacement of an item are subject to the following terms & conditions:

  1. Product purchased should be returned with all the tags, packaging and contents intact. It should be in its original form without any dents or scratches.

  2. The product should not have been used, tampered or altered. A request for return should be initiated immediately after receiving the package.

  3. If the customer has received a damaged or defective product then he/she can initiate a return & replacement process within 30 days of receiving the product.

  4. The return may also be entertained if the product differs in technical specification promised at the time of purchase.

  5. A customer can request for a refund within a month of product delivery. This is subjected to the company’s terms and conditions.


Cancellations

A customer can request for order cancellation until a product has not left for delivery. During transit or when a product has left for delivery, a customer cannot cancel the placed order.